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The Take: Walmart’s Story-Driven Ads Usher in a New Era of Retailtainment

Ragul Thangavel
October 29, 2024
in Advertising, Business, Entertainment, Insights, News, The Take
Reading Time: 4 mins read
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The Take: Walmart’s Story-Driven Ads Usher in a New Era of Retailtainment

davide bonaldo / Alamy

Walmart is launching a groundbreaking Black Friday campaign that emulates a binge-worthy TV series, blending Hollywood storytelling with retail advertising. This ten-part campaign features a star-studded cast, including Taye Diggs, Lisa Rinna, Ian Somerhalder, Anthony Ramos, Chad Michael Murray, Jake Shane, and Walton Goggins. Drawing from popular TV shows like Bridgerton, Yellowstone, Friday Night Lights, and The Vampire Diaries, each ad incorporates TV show-inspired elements with Walmart’s Black Friday deals, complete with cliffhanger endings to encourage viewers to watch every installment.

Alongside television, Walmart will roll out the campaign across social media platforms like TikTok and YouTube and introduce out-of-home advertising in cities like New York and Los Angeles, with billboards mimicking the promotion of a TV series. With competition heating up—such as Amazon’s Black Friday NFL game—Walmart is positioning its campaign as a creative standout in the crowded holiday ad landscape.

The Take

Walmart’s Black Friday ad campaign marks a bold shift in retail advertising, where the term retailtainment now defines the merging of entertainment and retail promotions. This approach engages viewers while subtly driving sales. In today’s digital landscape, the most effective ads add value to the viewer’s experience rather than disrupt it. This trend is increasingly evident in formats like pause ads, product placements, and sponsored content, aiming to make ads feel less intrusive and more engaging. While formats like product placement have long been a staple in TV and movies, the goal is to place products and respect and enhance the viewing experience.

Pause Ads: Adding Value During Downtime

Pause ads are a key example of minimally disruptive ad formats designed to engage users at natural breaks in their viewing experience. Unlike mid-roll ads, which cut into content unexpectedly, pause ads only appear when a viewer chooses to… wait for it… pause, aligning seamlessly with the viewer’s actions. Platforms like YouTube, Hulu, and Disney+Hotstar have recognized the potential of this format. YouTube piloted pause ads in 2023 and has since rolled them out broadly to advertisers following positive engagement metrics. According to Google, pause ads provide a “less interruptive” experience, meeting viewers during intentional pauses rather than disrupting their experience mid-content. Similarly, Disney+Hotstar reported that pause ads generated a 26% higher engagement rate, capitalizing on brief pauses to deliver relevant messages.

Using moments when viewers have paused content, brands can reach audiences without competing with core content, enhancing ad recall and engagement. This format respects the viewing experience, transforming “dead time” into a strategic opportunity for relevant, high-impact engagement.

Beyond Traditional TV Ads: Engaging Viewers Across Platforms

Walmart’s Black Friday ad series will not be limited to traditional screens; the campaign will extend across YouTube, TikTok, and prominent out-of-home displays in major cities like New York and Los Angeles, which will mimic promotional billboards for popular TV shows. This multi-platform approach blurs the lines between advertising and entertainment, creating touchpoints that align with where audiences spend their time. This shift is particularly relevant in a crowded advertising landscape, where attention is hard to capture. Walmart’s CMO, William White, explained, “To stand out at Black Friday and get our customers excited about deals, we are focusing on breakthrough creative that sparks conversation and engagement.”

The Future of Ad Value: Engagement Over Intrusion

Walmart’s storytelling-driven ads reflect a growing emphasis on retailtainment and value-driven advertising. Traditional formats like mid-roll ads and overlays often interrupt and detract from the viewer’s experience, whereas formats like pause ads leverage natural breaks, enhancing ad recall without competing with content. As shown by the popularity of pause ads on YouTube and Disney+Hotstar, this ad format aligns with viewers’ behavior, boosting engagement through subtlety. This evolution in ad strategy suggests a potential future where the line between content and commerce continues to blur, making ads feel like a part of the viewing experience rather than an interruption.

Blueprint for the Future of Advertising

Walmart’s Black Friday campaign could set the tone for future retail advertising with its TV-inspired storytelling, star-studded cast, and multi-platform rollout. By engaging viewers with ads that feel more like content, Walmart, YouTube, and Disney+Hotstar illustrate the potential of ads that respect viewer experience. Through episodic storytelling, brands find innovative ways to connect with audiences without detracting from the content they enjoy. This value-driven, engagement-focused approach may become the new gold standard in advertising in a digital landscape where traditional ads are often met with resistance.

Tags: advertisingBlack FridayDisney+Hotstarepisodic storytellingmulti-platform campaignPause Adsretail marketingretailtainmentTikTokviewer engagementWalmartYouTube
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